Mission Statement

We are devoted to helping
people grow toward their
optimum health and well being.

Serving Arizona
since 1977.

Frequently Asked Questions

Before your visit, we know you may have questions about some of our policies or the treatments we offer. For your convenience, some of our most frequently asked questions are listed on this page. If you don't see the information you need here, please call us at 623-544-0700 so we can address your concern.

What makes you different than any other dental practice I can visit?

From the moment you walk through the door, you will see how different we are. First, Dr. Wirtz and his team are exceptionally skilled professionals with a focus on restorative dentistry, dentures and dental implants. Our office has an on-site laboratory where Dr. Wirtz can repair prostheses or replace denture teeth within a few minutes while you wait in privacy. We can produce emergency therapy replacement dentures within a few hours and deliver the definitive treatment prosthesis within a few days.

Your comfort is very important to us, so we have a variety of amenities, from drinks and food (homemade bread and cookies) to warm moist towels after treatment, to ensure your visit is relaxing. If you have an emergency during office hours, we can usually fit you into our schedule right away.

We have an antique Midwestern decor with antique photos of family members. We have an antique Belgian dining room set in the reception area. Midwestern values; family values.

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How does Dr. Wirtz keep up to date on all of the current techniques and materials?

Dr. Wirtz has attended over 500 hours of continuing education courses in the last three years. His seminar list includes a variety of classes, from removable prosthodontics and implant prosthetics to digital photography. Dr. Wirtz also belongs to a variety of dental organizations which promote learning and excellence in dentistry. He also participates in the Study Club for Removable Prosthodontics (SCRP) and the Comprehensive Care Continuum (CCC) study club, an affiliate of Seattle Study Club. Both clubs help Dr. Wirtz increase his knowledge and clinical skills in dentistry.

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How do I know when it's time to come in for a checkup?

Depending on the needs of each individual, Dr. Wirtz and his team will discuss and personalize a checkup schedule for each patient; usually every 3 to 6 months. We may adjust this time period depending on the state of your dental health. For your convenience, we can schedule the future checkup appointment in advance during your current visit.

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Do you accept referrals?

Yes. We always welcome new patients to our office. Our team of dedicated professionals will do our very best to make you feel comfortable in referring your family and friends for dental care.

If you are a doctor who would like to refer a patient to Dr. Wirtz for removable prosthodontic treatment, click here to download a referral slip.

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Do you accept my insurance plan?

We believe that insurance shouldn't restrict your access to quality dental care. At our practice, we assist our patients in filing their own claims. If insurance is a concern, please talk to us. In most cases, we can do predeterminations for you on request.

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What do I do if I have an emergency when the office is closed?

If you have an emergency, please call our office number at 623-544-0700 and follow the voice mail instructions to contact Dr. Wirtz by way of his cell phone or our on-call doctor.

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I have a temporary crown in my mouth. What happens if it comes off or breaks?

Temporary crowns are just that - "Temporary." Since they are usually made of acrylic, they are sometimes fragile and can break or fall off during chewing. When a temporary crown falls off or breaks, reattach the crown using denture adhesive or tooth paste. Then, call us immediately so we can schedule an appointment to evaluate the damage. During weekly office hours, we can make arrangements to see you that day.

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What different payment options do you provide?

Our office accepts cash, check, and credit cards such as Master Card, Visa, Discover, or American Express. As a service to our patients, we also offer financing options to pay for extensive treatments. If you have any questions, call us at 623-544-0700.

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How can I ask Dr. Wirtz questions directly?

Dr. Wirtz welcomes any of your questions during your visit. If you have concerns before your visit, you can also call our office at 623-544-0700 or use our online form to Ask Dr. Wirtz questions directly.

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How can I safely whiten my teeth?

Many of our patients ask about whitening their teeth. Since each mouth is unique, we need to evaluate your teeth to recommend a specific method. If your teeth are cracked, chipped or discolored, Dr. Wirtz may recommend restorative services, such as veneers or bonding.

If you want to whiten your teeth, we offer Discus Nite White. We would be happy to discuss the benefits of these whitening systems with you.

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What precautions do you take to ensure patient safety?

We take several precautions to ensure your safety as our patient. First, we have been a mercury free office since 1992. If you have mercury fillings, we will gladly discuss the health benefits of replacing these.

Everyone on our team maintains current CPR certification and our office will soon be furnished with an AED defibrillation device for medical emergencies. As for our instruments, our sterilization routine is very thorough. We exceed CDC standards for sterilizing and disposing of our instruments. We also monitor our sterilizer with every load of instruments. Each week, we send a weekly test sample off site to assure that all infection control and CDC standards are maintained. If you have any questions, we would be happy to discuss our sterilization procedures and give you a tour describing our sterilization protocol.

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My gums bleed after I brush. Is this something to be concerned about?

Yes, you should be very concerned about bleeding gums, especially if you haven't had a check-up in a while. Bleeding gums can be caused by a variety of things, from a leaky filling to gum disease. While it may seem harmless, bleeding gums can cause a variety of serious health problems. If your gums are bleeding, call us as soon as possible to schedule an appointment so we can analyze the cause.

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Crowns, veneers, on-lays, inlays and partials.where can I learn more about these procedures?

Dr. Wirtz usually recommends these restorative procedures as part of a definitive, long term restoration. They are more durable, easy on your mouth, and aesthetic looking. You can learn more about these procedures in our Patient Education section or Ask Dr. Wirtz your question via our online form. We also welcome your questions during your visit.

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I brush everyday, but my breath just is not fresh. Is there anything I can do?

In our office, we have available the BreathRx, PerioRx, and CloSYSII products which can improve and eliminate your mouth odor. If you have questions about ways to improve your breath, ask any of us during your appointment, or call us at 623-544-0700.

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Do I have to floss every day? Is it really that important?

Brushing cleans about 80% of your teeth while flossing covers the remaining 20%. Although that seems like a small percentage, this area is where all of the big problems originate. That's why Dr. Wirtz believes cleaning this area is very important. In addition to using traditional dental floss, our practice recommends using Rota-point interdental cleaners. This flexible toothpick-like device cleans the hard to reach areas between the teeth.

We also offer Rota-dent Mechanical Toothbrush, which is an integral part of our non-surgical conservative periodontal therapy. We also suggest Hydro FlossŪ a magnetic system that reverses the polarity of the ions that hold plaque and tarter to your teeth. When you come to our office, Dr. Wirtz can discuss the benefits of these products and show you how to use them.

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I want my front teeth to look better, but I do not want to wear braces. What would you recommend?

There are a variety of ways to improve the appearance of your teeth without braces. We offer many cosmetic services to straighten your teeth. If you would like to enhance the appearance of your smile, call us so we can schedule an appointment with Dr. Wirtz. After listening to your goals and concerns, he can suggest ways to help you straighten your smile.

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What is Smile Analysis?

In a smile analysis, we look at all the factors that compose a smile; these are the shape of a smile, the size, the smile line, and the position of your teeth, lips, and gums when you smile. We listen to what you want to accomplish and any concerns you may have. Once we have this information, we can provide a custom smile design.

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What is Smile Design?

Using digital photographs, and diagnostic cosmetic wax-ups, Dr. Wirtz can generate an image of your new smile, review the smile design results with you, and discuss the next steps to make it happen.

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13830 West Camino Del Sol, #200 • Sun City West, AZ 85375
Phone:(623)544-0700 • Fax:(623)544-0800

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