There is no higher priority to us than the safety of our patients and their families. The current COVID-19 (Coronavirus) situation presents a good opportunity for us to share steps we always take to protect your safety, as well as additional steps we are taking in today’s environment.
Established Safety Protocols
We always take care to fully protect the safety of our patients when visiting the office. This includes disinfecting treatment rooms, changing out all protective equipment (such as masks and gloves) between each patient, and sterilizing all equipment using best-in-class sterilization machines.We routinely sterilize patient waiting rooms and frequently touched surfaces like door handles. We publish and enforce standards for hand washing, maintenance of patient safety measures, and conduct routine training on best practices for all office staff on to ensure compliance. These actions have always been taken, regardless of current events.
Additional Measures for COVID-19
We are monitoring developments daily in conjunction with the Centers for Disease Control (CDC), the World Health Organization (WHO), government agencies, and internal teams to stay abreast of new information and safety measures that can be taken. We are following recommendations from these leading teams and implementing any process changes as required. Our staff is trained to recognize symptoms of COVID-19 so additional safety measures will be taken immediately if there is a potential exposure.
Clearly, patient safety is our top priority. We are confident we can and will be able to care for you (and your family’s) dental needs in a safe and effective manner, and rest assured we will make adjustments as the situation dictates and as directed by authorities. We look forward to keeping our family of patients happy and healthy!
Sincerely,
Dr. McCaffrey and Team